Krikry's Privacy Policy — Your data is safe with us

1. Introduction

Krikry ("we", "us", "our") deeply respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

This policy applies to the Krikry website (krikry.pro), mobile app, and all related services. "User" refers to any individual who uses our platform.

We believe data privacy is not just a legal obligation — it is an ethical responsibility to our users. That is why we always strive to present this policy in language that is as simple and clear as possible.

2. What Information We Collect

We collect the following types of information:

3. How Information Is Collected

Krikry collects information in the following ways:

• At Registration: When you create an account, you provide your name, email address, phone number, and date of birth.
• KYC verification time: When submitting a national ID, passport, or other documents.
• Transaction Time: Payment-related information is recorded whenever a deposit or withdrawal is made.
• While Using the Platform: Gaming data and logs are automatically collected while you play.
• Via cookies and tracking technologies: To analyze website usage and behavior.
• Support Contact Hours: When you contact us, a record of that conversation is kept.

4. How Information Is Used

Collected information is used solely for the following purposes:

• For account creation and management.
• To process deposits and withdrawals.
• For KYC verification and age confirmation.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support.
• To keep you informed about bonuses, promotions, and important updates (you can opt out at any time).
• To operate our responsible gaming program.
• For platform service improvement and analytics.
• To fulfill legal obligations.

5. Data Sharing Policy

Krikry may share information with third parties only in the following limited circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
• KYC verification provider: With authorized agencies for identity verification purposes.
• Legal authority: When disclosure is required by court order or valid legal process.
• Fraud Prevention Services: With specialized services for detecting illegal activity.

Outside of the cases listed above, we do not share your information with anyone without your consent. Any information shared with third parties is subject to strict confidentiality agreements.

6. Cookie Policy

Krikry uses cookies on its website to enhance platform functionality and improve the user experience. The types of cookies we use:

• Essential Cookies: Essential for login sessions and security. Without these, the site will not function properly.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which parts of the site are used most — all data is anonymized.

You can disable cookies through your browser settings. However, turning off essential cookies may cause some platform features to stop working.

7. Security Measures

Krikry uses multiple layers of security to protect your information. The key components of our security framework:

• 256-bit SSL/TLS encryption — all data transfers are fully secured.
• Two-Factor Authentication (2FA) is an optional security feature.
• If a suspicious login is detected, your account will be locked immediately and you will be notified.
• Regular third-party security audits and penetration testing.
• Full payment details are never stored on our servers — we use tokenization.
• Staff access to information is restricted on a Need-to-Know Basis.

8. Your Rights

As a user of our platform, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object to Processing: You have the right to object to the use of your information for specific purposes.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Withdraw Marketing Consent: You can opt out of receiving promotional emails or messages at any time.

To exercise any of these rights, write to [email protected]. We typically respond within 30 business days.

9. Minor's Privacy

Krikry strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age may be requested during the KYC process if there is any doubt.
• If a minor is found to have registered by mistake, their account will be immediately closed and all associated data deleted.
• If parents believe their child is using our platform, please contact our support team immediately.

10. Policy Changes

Krikry may update this Privacy Policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• You will be notified at your registered email address if any significant changes are made.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

It's a good habit to check this page regularly. We always keep the latest version here.

11. Contact

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Support: 24/7 Bangla Live Chat (log in to the platform)
• Response Time: Typically within 24 hours

For data protection-related requests, please include "Privacy Request" in the subject line of your email — this helps us process it faster.

Krikry's Privacy Policy in Detail

In today's digital age, sharing personal information on online platforms has become common. But most people have questions about where that data goes and how it's used. Krikry believes every user has the right to those answers.

Krikry's Privacy Policy is built to the highest international data protection standards. We operate in compliance with GDPR and local data protection laws — meaning you benefit from world-class protection, not just local standards.

Many platforms write privacy policies in dense legal language so users accept without reading. Krikry doesn't do that. We want you to genuinely understand what information we hold and why — because we believe long-term trust is built on transparency.

Your financial information — including bKash or Nagad numbers — is never stored directly on our servers. Tokenization technology is used during payment processing so that your raw details are never exposed. Even our staff cannot view your complete payment information.

Responsible gaming is a key part of Krikry's Privacy Policy. We analyze your gaming behavior — not to monitor you, but for your own wellbeing. If our system detects signs of excessive gaming or addictive behavior, it will automatically trigger alerts and our support team may reach out.

You have the right to request deletion of your data. Please note, however, that we are legally required to retain certain transaction records for a specified period. This is part of Anti-Money Laundering (AML) regulations and is ultimately in place to protect you.

Simply put — at krikry, your data belongs to you. We keep it secure, use it transparently, and never sell it. That's our commitment.